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Followup : Valleywag and AOLers

Frank IM'd me a link to Valleywag posted yesterday. I normally follow theWag very close, but with all the Microsoft|Yahoo headlines I missed this one.   As you can see, it uses the best photo of me.

Anyway, my point in my previous post is to just go back to people and educate them about the product you work on.  Most likely they didn't understand it or sometimes did not even try it and gave up when they heard "AOL"... It's important to follow up.

In the previous post, I responded to the users comments directly by email.

macb wrote that the personal domain's product did not mention the website can not be hosted. I am following up with the Mail team on this.

eolaughlen left a comment on the experience on AOL for Mac. I gave him a pointer to the AOL Desktop client in beta, which fully supports the new Mac OS.

allentomdude asked when we would accept OpenId's to leave comments.  

beerburpsbeer commented that why didn't we discover this sooner.   Interesting point.

Jainie asked why my blog posts are huge and she needs to scroll right. Good point, and I fixed my blog posts to format correctly.


Comments

Anonymous said…
LOL I have a lap top Will and have had computer problems before. :(  Just wanted to make sure my computer was not out of wack!! lol I sell on ebay and know that templates can be too large... but didn't know about aol. lol Have a great day. Have a great evening. Janie

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